Method 1: Make sure the phone's Bluetooth is turned on;
Method 2: Check if MiaoMiao has electricity and you can charge it for 15 minutes before trying to search;
Method 3: After reset, try searching again
Method 1: First ensure that the MiaoMiao, is placed on top of the sensor in accordance with the instructions;
Method 2: Make sure that the new sensor has started;
Method 3: Make MiaoMiao, reattach the sensor and change direction;
Method 4: Try to reset MiaoMiao,;
Method 1: Check whether the system Bluetooth is turned off;
Method 2: Check if MiaoMiao, has electricity and you can charge it for 15 minutes before trying to search;
Method 3: Please place the mobile phone near MiaoMiao,(preferably within 3 meters). Do not put the phone in a metal object (including but not limited to iron tables, metal cabinets, etc.). It is best not to block the phone and MiaoMiao. (including, but not limited to, humans, animals and other objects with moisture, metal objects, etc.);
5.How to start MiaoMiao ?Step1:Reset MiaoMiao or charge it to turn Miao Miao on; ( Use card pin to tie the hole in the back of Miao Miao,and hear the aqueaking sound means the operation is successful. If this works,the Indicator light will flash red)
6.How often should i recharge MiaoMiao battery ?MiaoMiao battery can last about 15 days .you just need to charge it 2-3 hours each time .
7:Does MiaoMiao work with all Freestyle Libre now ?
MiaoMiao can work with freestyle Libre1 ,Libre2 Libre pro and Libre H 14 day Libre but US-14 day Libre.
MiaoMiao will work with US-14 day Libre soon......
8:Do you sell Freestyle Libre Sensor ?
No, Freestyle Libre is not in our product list .
9:How should we do when MiaoMiao can not be charged or lose connection?
Step1:Please stab the hole that back of miaomiao to reset it, when reset successfully you will see a red light flash.If no red light , stab it and then try to charge it for 2-3hours to see if the green light is on or not. Remember to charge it after reset.
Step 2:First ensure that the MiaoMiao, is placed on top of the sensor in accordance with the instructions;replace it again.
Step 3:pls turn off and on your bluetooth.